TULSA COUNTY, Okla. - Quick facts:
- TCSO 911 lines were down.
- Those needing help were directed to call 918-596-9222.
- A crash caused the outage.
The 911 lines at the Tulsa County Sheriff's Office are back up.
According to TCSO spokeswoman Casey Roebuck, the phones went down at 11:45 a.m. They were restored just before 9 p.m.
If anyone had an emergency, they were directed to call the Tulsa Police non-emergency line at 918-596-9222 and they will dispatch deputies.
Master Control at David L. Moss can accepted calls and dispatched deputies as well. That backup number is: 918-596-8950.
AT&T and the sheriff's office were able to fix the issue.
They said residents should stop calling 911 and the non-emergency numbers to see if they are working.
They said the calls caused delays in their response.
Officials said a car crash near 1155 North Peoria caused the outage affecting AT&T service and 911 service. They said a car struck a power pole and severed a fiber optic cable there.
Oklahoma Highway Patrol officials said they also experienced issues. They said they had an outage causing problems with their radio service.
Osage County officials said they had trouble as well. People in that area could call 918-287-3131 if they needed help.
AT&T released a statement on the outages Monday:
"Due to a fiber cut caused by an automobile accident some customers in Collinsville, Bird Creek, West Owasso and surrounding areas may be experiencing issues with wireless, landline or internet services. Our technicians are on-site working with the power company to repair the pole and restore service as quickly as possible. We apologize for any inconvenience."
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