TULSA, Okla. — Tickets ran out early Wednesday morning for both days of the Oklahoma Employment Security Commission’s (OESC) two in-person claim processing events on July 15 and 16.
OESC announced later that morning they’d hold two more of the events on July 22-23.
These events are taking place at Expo Square in the lower level of the River Spirit Expo (4145 E 21st St, Tulsa, OK 74114) from 7 a.m. to 7 p.m.
Lines formed early before people were given tickets to come back then the first event opened Wednesday.
OESC said they would be able to serve a total of 400 claimants per day at Expo Square, a figure determined to accommodate staffing and social distancing needs for claimants and staff.
Tickets ran out for Wednesday’s event by about 5:30 a.m.
OESC says once the first 400 claimants received their ticket to hold their place in line, claimants who arrived after were given a “front of the line” pass for Thursday.
Tickets ran out for Thursday’s event by 6:30 a.m.
OESC announced they’d schedule two more dates for the claim events on July 22 and 23 at the River Spirit Expo.
OESC staff will be practicing social distancing for the entirety of the events, including a distanced indoor waiting area for claimants and frequent sanitization of high-contact areas like counters and door handles.
Staff and claimants are asked to wear masks for the entirety of the event, and temperature checks will be conducted prior to entry.
To accommodate these events and provide the staffing needed to serve claimants at Expo Square, the Muskogee, Okmulgee, Sapulpa and downtown Tulsa offices will be closed on July 15 and 16.
”We were able to serve thousands of Oklahomans at our recent Oklahoma City events, and recognize that many can’t make the trip from Tulsa to OKC to see us in person,” said OESC Interim Executive Director Shelley Zumwalt. “The Tulsa events will allow us the opportunity to better serve Oklahomans all over the state. We will continue processing claims as quickly and safely as possible.”
Public transportation stops are located less than a mile from the River Spirit Expo. More information on available routes can be found here.
OESC will be able to process many types of claims at these events, including the following:
- PUA - Filed Once and Locked Out
- PUA - Never Filed
- Credit Card Never Received
- Fraudulent Claims
- Language or Technological Assistance
- Initial Claim Filing Assistance
Upon arrival, claimants will be divided into groups based on the above categories to better streamline the process and more efficiently serve attendees. Additionally, staff members from Conduent will be working with the OESC Fraud and Credit Card teams in-person to issue payment day-of for applicable cases.
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