• Local woman says popular hair product made her lose hair

    By: Michelle Linn


    CLAREMORE, Okla. - Quick facts:

    • Women said Wen hair products are causing them balding problems.
    • A Claremore woman is speaking out on her experience with the product.
    • The FDA has showed concern about the products.


    A popular hair product is reportedly leaving women with less hair after use.

    Dozens of women claim Wen hair products made them go bald.

    SEE MORE: Consumers say popular hair product is making them bald

    April Helean of Claremore said she saw a Wen ad on television in 2014. 

    She said she spent about $130 per month before noticing big problems.

    "I would just do this and just rake my hands through and it just comes out, just big ol' whatever," she said.

    The FDA has received reports of hair loss, balding, rash and itching tied to the lavender pomegranate and sweet almond mint cleansing conditioners.

    SEE MORE: FDA report on Wen

    The same reports have led to a class action lawsuit against the makers of Wen.

    The FDA sent a letter to healthcare providers last month asking dermatologists to tell the agency about any patients who used the products and then suffered hair loss.

    The FDA has had concerns about Wen since January 2014. It sent letters to company officials asking to know about quality control procedures for ingredients and reports on hair loss and breakage.

    They said they have logged complaints from 128 people, but 21,000 customers complained to Wen's makers.

    The FDA said the product is still on the market because law does not require cosmetic companies to tell them about customer complaints or share safety information.

    Helean said she used the sweet almond mint product and a clump of hair came out.

    Now, she thinks she is just going to throw the bottles in the trash.

    Democratic Senator Dianne Feinstein and Republican Senator Susan Collins have proposed legislation that would give the FDA authority to issue recalls instead of just warnings.


    5 Things to Know: The big stories on FOX23 News

    Next Up: