FOX23 has received several viewer complaints about wedding photographers not delivering $1,000's in wedding photos and albums.
The Better Business Bureau advises all couples to take the following actions to try and protect themselves from photographers who take your money without turning over your photos.
*Ask for photographer recommendations from family, friends and co-workers.
*Check with the BBB for reports on the photographers you are considering.
*Schedule interviews with two or three to get a feel for the types of services they offer, the quality of their work and related fees.
*Ask the photographer if he/she is the one who will be photographing your wedding. If so, that should be stated in the contract. If not, request to meet personally with the photographer who will be shooting your wedding and review photos from several events before making a decision.
*The price should not be the only determining factor, but you should know what fees you will be charged for what services.
*Does the photographer work with an assistant? If so, is that included in the fee?
*Ask for references and talk to previous clients. A photographer who is reluctant to provide references is of questionable quality.
*Is the photo package fixed or customized? How many photos are included and what about reprints, enlargements and albums?
*What is the time frame for delivery of proofs and other products? Is there a Web site to view your images? Can you keep the proofs or negatives?
*What is the payment schedule? Is a deposit required; if so, how much and by when?
*Obtain a written contract that details every service to be provided and the name of the photographer who will shoot your event; the location, date and time length of all events; the type of package; a list of guaranteed prices for enlargements and any additional charges, like taxes or travel fees. The contract should also specify what happens if your photographer doesn’t show up, as well as the cancellation/refund policy.
