Utility customers have until June 30 to make TotalCare decision


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Updated: 6/03/2013 2:48 pm Published: 6/03/2013 2:46 pm


Tulsa utility customers have until June 30 to choose to opt out of fees for EMSA TotalCare program.

Most Tulsa utility customers pay a $3.64 monthly fee of in case anyone in their household needs emergency ambulance services through the Emergency Medical Services Authority.

This fee constitutes enrollment in the EMSA TotalCare program. Those paying the fee will not need to pay anything more for an emergency transport by EMSA.

Tulsa utility customers who do not want to pay the monthly fee may opt out by the deadline of
June 30, 2013, but they will forfeit all benefits associated with EMSA TotalCare.

Customers who have paid the fee and would like to continue paying the fee do not need to do anything. They will stay enrolled in the program.

Customers who would like to opt out of the ambulance utility fee must fill out a form either in person at City Hall Customer Service or online.

Customers who had opted out of the fee last year and would like to continue to opt out do not need to do anything, they will stay opted out.

Customers who had opted out last year, but would like to opt back in this year must fill out an“opt-in” form either in person at City Hall or online. 

Those without access to a computer should call City of Tulsa Utilities Services at (918) 596-9511 to opt in or opt out of the monthly EMSA fee.

Opting in or opting out by telephone will be available through June 28, because City offices will be closed on June 29-30.



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