UPS backup hurting Tulsa businesses


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Reported by: Michelle Linn
Updated: 12/17/2013 6:28 pm Published: 12/17/2013 4:04 pm


FOX23 learned UPS hired an additional 300 seasonal workers in Tulsa and they're renting trucks from Budget and U-Haul, but package deliveries are still backed up.

That backup is hurting small businesses in Green Country.

Last week's winter storm and the shipping delays have put a big dent in the inventory at Triton boutique.

"It's really frustrating, I mean I own a business and I'm trying to get everything shipped out to other people by Christmas," said owner Ashley Homan.

Homan launched her online boutique in September. Running her own business has been a lot of work and the last week has really tested her patience.

"They should've been here Tuesday, last week, then Thursday, then Friday, then yesterday, so we'll see if we'll get them today. I had tracked them online sitting in Tulsa for the last three days, I even asked if I could go and pick the packages up in Tulsa, they said no just keep tracking online," said Homan.

"We are extremely busy right now," said Freida Larson, a sales manager at UPS.

Larson said they hired 300 seasonal workers to help them deliver 40 percent more packages over the holidays. Add a winter storm to the mix and you've got the perfect recipe for delays.

"Some of the challenges that come our way are the weather and those are some things we can't control," said Larson.

FOX23 found UPS has their own meteorologists on staff, based in Louisville, Kentucky. They watch for winter storms, and the companyreroutes shipments when they have to.

But the winter weather created a bottleneck, and they're still working to get caught up.
"I'm really stressed out about it. It's very important, especially right now, trying to get my name out there. Actually my husband and I we were supposed to leave Saturday to go to northwest Arkansas to be with family. It doesn't look like that's going to happen, it looks like I will be here until at least Christmas Eve to get this all straightened out and together," said Homan.

Homan said if her shipment arrives Tuesday night like it's supposed to, she'll have at least four hours of work getting orders ready to go out to clients.


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