|Updated: 12/31/2013 9:12 am
||Published: 12/31/2013 12:30 am
A Tulsa man said his trip to the Promenade Mall turned offensive.
Ant'Juane Baul told FOX23 that a sales associate used a racial epithet, the n word, after a disagreement about her service.
"Didn't even acknowledge me being there, didn't ask if I needed help," said Baul.
Baul said the sales associate ignored him and made him feel uncomfortable when he entered the dressing room.
"I said 'ma'am, I know how to dress myself," said Baul.
When the clerk told him she was only helping he said, "I'm like, you know what ma'am, your customer service skills suck."
Baul said he requested to speak with a manager, but the employee called security.
He said he purchased a pair of Levi's jeans and attempted to leave the store, but before Baul exited he said the associate said, "(epithet), you don't scare me."
"That's the world we live in," said Baul. He said the service was hurtful and disrespectful.
Baul did meet with store management; they refunded his money and gave him the jeans he'd purchased that day.
"She told me 'We still want you to come here and shop with us,'" he said.
FOX23's Frank Wiley called the store several times and left messages. Employees said a manager was not available; he also went to the store and was told the same thing.