|Updated: 11/04/2013 10:20 pm
||Published: 11/04/2013 9:46 pm
From the outside looking in, everything looks fine and for the most part, everything has worked fine, but people here say it could be better. However, that's going to take cash and technology.
"Sometimes people just have bad days…" said officer Cummings.
Thirteen years of patrolling Claremore streets has shown Jason Cummings some of the same routes, same people and the same problems. Not much has changed inside his cruiser either.
He tells FOX23 his routine is the same, but some of his equipment isn't as fast as it used to be.
"When you're on the street and you need information, time is of the essence," he said.
Cummings admits traffic accidents top the list of issues on these streets, and when they're severe, lives are at risk. Police response time is stalled and dispatch can't even cut through the commotion.
"Radio traffic gets jammed and people start walking on each other."
Instead, dispatchers take calls, take notes on paper, then enter it in the system, and then they call officers like Cummings. It takes too long.
"If it's high stress, there's opportunity for error."
Chief Stan Brown says more than $400,000 in upgrades is on the way.
"This money has been set aside through the 9-11 funding."
Soon, when people dial 911, their information will automatically pop up on dispatcher's screen.
"With this system, we'll be able to pull it up in the car. Just grab the license and swipe it to fill in the report."
Brown tell FOX23 these upgrades should be in place within the next year.