Oklahoma bankers learning to handle religious coverings


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Updated: 1/25/2013 10:50 am Published: 1/25/2013 10:49 am


Oklahoma bank tellers are now being trained on how to handle customers who cover their heads for religious reasons.

In November, FOX23 talked to an Oklahoma woman who said she felt discriminated against when she was asked to remove her traditional Muslim head scarf before entering a south Tulsa bank.

Valley National Bank told FOX23 it had nothing to do with religion, but with customer safety. The Oklahoma Bankers Association had a no hats, no hoods, no sunglasses policy. Bank employees are now being trained in how to tactfully ask to see a customer’s face.


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The views expressed here do not necessarily represent those of KOKI FOX23 - Tulsa

JustAThought - 1/25/2013 12:32 PM
1 Vote
I am typically religously sensitive and try to support others' point of views, but some of the religious head coverings are so elaborate it is difficult to even see their eyes. If you can't respect the no hats, hoods or sunglasses policy that are designed to protect both employess and customers, take your business somewhere else.

USEagle - 1/25/2013 12:23 PM
1 Vote
Remove the ^$#%$& head coverings, no matter what they are!!!!!!!!!!!!!!!!

t town253 - 1/25/2013 11:59 AM
0 Votes
Omg I work at a bank and we would never ask such a thing of our clientelle. Thats stupid. Sunglasses, maybe. But gimme a break. "Hey can you shave off your jewish beard so we can see your face better?" Ridiculous and that is terrible for business with that bank.
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