Complaints adding up against East Tulsa apartment complex

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Story by: Janai Norman
Updated: 11/05/2013 12:57 pm Published: 11/05/2013 12:47 pm

Residents at the Whispering Oaks Apartment complex near 11th & Mingo in East Tulsa are telling FOX23 they're fed up with living conditions after they lost power, blaming management for not paying the bills.

"It's just one thing after another," Brad Benton told FOX23.

He says he's had enough problems in his apartment. Monday's problem, an unexpected power outage, put his health at risk.

"I have to run on some kind of electricity 24 hours a day, and when the power gets shut off here, it puts me in a bind," Benton said. "I pay my rent every month on time, before time generally, and I don't expect my power to be shut off."

That's what happened at the "all utilities paid" complex, residents spent hours without power.

"They couldn't really tell us anything, they thought maybe it was the transformer," Yvonne Bishop told FOX23 when she asked power crews what caused the outage. "Somebody else told us it wasn't the transformer, [the manager] hadn't paid the bill in 5 months. I believe that."

FOX23 was able to take a look at the final cutoff notice from the company that shows an outstanding bill of more than $11,000.

One manager we talked to says she took over in October and said she was on the phone paying $6,000 dollars when the power went out.

She says five maintenance men are working every day to complete work orders for problems in apartments, but residents, like Bishop, tell a different story.

"I have standing water in my closets, my sinks and bathtubs are completely clogged up," she said. "I have electrical outlets that don't work and you can't get anybody to work on them."

"It's just one thing after another," Benton told FOX23. "We've had gas notice on shutoff, the trash here, electric got shut out."

The manager we talked to didn't want to go on camera, but told FOX23 the power was "only off for two hours", and the electric bill is now down to just over $5,000.

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The views expressed here do not necessarily represent those of KOKI FOX23 - Tulsa

Mayor Maynot - 11/6/2013 8:28 AM
1 Vote
Dirty sermon (aka unwashed mass) if it's all bills paid then how is AEP supposed to identify each renter?? I'd say if power outages are the result of improper management that the disabled renter NEEDS TO FIND A BETTER PLACE.

Unwashed Mass - 11/5/2013 11:15 PM
0 Votes
The guy interviewed had a life support appliance, which means AEP is violating the law by cutting off his power without notice.

Mayor Maynot - 11/5/2013 7:59 PM
0 Votes
TheWho?? yes no maybe. All depends on what you're willing to settle for

Mayor Maynot - 11/5/2013 7:50 PM
0 Votes
That's a very nice story. Makes me appreciate my little dump a little more. I salute my landlord for doing such a great job.

The Who - 11/5/2013 2:00 PM
0 Votes
One of the main things for if a apartment complex is good or not is were you live. I'm 24 have a good paying job, pay around $650 a month (all bills put to gether). If I need work done their out that same day or no more then 72 hour wait. So you get what you pay for.
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