Diana Gambucci's cellphone has been dead for about a month.
The Broken Arrow woman said she tried calling Sprint when she couldn't afford her $300 bill.
"You either have to pay the $300 in full as agreed upon or your phone will be disconnected," said Gambucci.
She couldn't pay the bill so she turned to Craigslist and responded to an ad in the financial services section.
"It said Sprint second chance restoration, if you're having trouble with your Sprint bill and you're thinking about going to another carrier would you please call me and we can work it out," Gambucci said.
Gambucci told FOX23 she sent $125 to a man named Chade Miller in Dallas.
He changed her PIN, as noted in the letters sent from the company, and was able to cancel her home phone. This was another issue she says Sprint would not do because of a contract.
But it was a different story when it came to getting her cellphone restored.
"I said what's happening with my phone. It's not working and he said oh it's a computer glitch on Sprint's end of it. I'll have it fixed," said Gambucci.
But it wasn't fixed, so she turned to FOX23 for help.
FOX23 called Sprint and a representative researching the issue told us they've heard of Miller before and that he's misrepresenting himself by using Sprint's name.
FOX23 called Miller to try to get Diana's money back but he hung up.
Diana now believes she was taken advantage of and wants to warn others.
"I'm very cautious but I was cautious the first time," Gambucci said.