Choosing a shop

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Updated: 3/28/2003 12:53 pm Published: 3/28/2003 12:53 pm

Finding the right place to get your car repairs done takes a little effort. First, you need to narrow down where the problem is and then decide what kind of repair shop you need. For example, if your steering isn't working right, you'd take it to a front end specialist. If your tailpipe falls off, you'd take it to an exhaust specialist. After you know basically what's wrong and what kind of shop to take it to, then it's time to locate an individual shop. There are five basic types: Car dealership service centers, full service stations, independent repair shops, specialty shops and mass merchandisers who have auto service. There are advantages and disadvantages to all five. Choosing a shop by price alone can often result in an unsatisfactory job and even more time in the shop. So remember, the most important factor to look for is quality work.

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